Shipping

Shipping and delivery

  • You can see the estimated delivery time in the basket after adding the desired item.
  • After selecting your country and shipping method desired, it will show the time of delivery.
  • We ship all orders made ​​until 18pm Monday to Friday daily. (18h GMT +1)
  • Attention: If you pay by bank transfer, we send your order after receiving payment. Note that the transfer may take up to 3 business days to clear . More information about the payment.

List of countries and shipping costs

Within the European Union we offer free standard shipping for orders over 100 Euros.

Country Standard shipping
Express delivery
Spain (Peninsula) 9.95 EUR (4-5 business days) 19.95 EUR (1-2 business days)
Spain (Balearic Islands) 9.95 EUR (5-7 business days) 19.95 EUR (1-2 business days)
Spain (Canary Islands) * 9.95 EUR (7-14 business days) 19.95 EUR (1-3 business days)
Portugal 9.95 EUR (4-5 business days) 19.95 EUR (1-2 business days)
Central America* 40.00 EUR (14-21 business days) 100.00 EUR (2-4 business days)
South America* 40.00 EUR (14-21 business days) 100.00 EUR (2-4 business days)
United States (US) * 40.00 EUR (7-14 business days) 60.00 EUR (1-3 business days)

* If you are outside the European Union or in the Canary Islands:

  • Possible additional costs that arise when you import your order. This depends on the customs regulations of your country.
  • You'll have to pay tax and other applicable fees to your country to receive the order.
  • You may estimated delivery deadlines can not be met due to delays by customs events.

What shipping methods can I choose?

Currently we offer two shipping methods. In any case the shipment will be covered by insurance:

  • Standard shipping: Correos delivered with or logistics partner
  • Express shipping: DHL delivery or logistics partner

Why I have not received a shipping confirmation?

Shipping confirmation with link package tracking you arrive between 18:30 and 19: 30h. If you have not received the e-mail until then:

  • check your spam folder because you may have ended up there.
  • checks the e-mail indicated, maybe there's a typo.
  • check that your inbox has enough space to receive messages.

Attention : If you paid by bank transfer, please note that a transfer can take up to 3 business days to clear . Then the shipping confirmation will come later, your order is not sent immediately.

When your order is shipped, you can have a look at shipping or tracking your order from "My Account" .

What if I'm not home at the time of delivery?

  • Please note that we have no influence on the delivery time.
  • In the event that the dealer try to deliver when you are not present, will leave a notification letter. With this letter you will arrange a new delivery or find information to receive the package. You can probably pick up at the office nearest post.

When your order is shipped, you can have a look at shipping or tracking your order from "My Account" .

What I can do if I have not received a notification letter?

If you have not received a notification letter:

  • Contact DHL / nearest post office indicating your No shipping since it is possible that your package is ready for pickup. You can collect your ID package presenting a written authorization or receiver and a copy of your ID.
  • Please contact us so we can help =)

How I can change my delivery address?

  • If you have already completed the order, call or write . If possible, we change the delivery address for you. Please note that packed your order as quickly as possible and that a late change in your address book will not change the delivery address.
  • If you have not yet completed the order, you can change the delivery address in the ordering process or before ordering in your address book.